Lava Hotel
+ 57
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Datos clave
Ingreso a partir de las: | 2:00 p. m. |
|---|---|
Salida antes de las: | 10:30 a. m. |
Mascotas | No se admiten mascotas |
Servicios
Wifi
Parqueadero
Aire acondicionado
Servicio de transporte al aeropuerto
Piscina
Recepción abierta 24 horas
Más información sobre Lava Hotel
Lava Hotel
Set in Apia, 1.2 km from Palolo Deep Beach, Lava Hotel offers accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. This 4-star hotel offers room service, a 24-hour front desk and free WiFi.
Opiniones de 
Viajero anónimo
Comentario: 26/08/2026
Se alojó en: ago. de 2026
I chose this hotel for a business trip. It was very clean and well-air-conditioned. I appreciated that the pool was open 24 hours a day, allowing for flexible use. All the staff members were friendly, and the breakfast was excellent. I would love to stay here again on a future trip.
Pareja
NZ
Comentario: 22/06/2026
Se alojó en: jun. de 2026
Great hotel spoilt by a few incompetent staff
We booked a week at Lava hotel. Our arrival was smooth and we got a lovely room on the 3rd floor.
The Good
Hotel was clean and tidy.
Very handy location as we could walk to the sea, town shops, market etc.
Parking available
Resturant adequate with a fair choice of food and drinks.
Room was small but comfortable and with all amenities. Restaurant staff were attentive .
The bad
The lift stopping working afew hours after our arrival on Monday. It wasnt repaired until we left the next Monday.
As a senior wiith a knee issue,I found it very difficult to go up and down 48 steps multiple times day.
Staff couldnt say when the lift will be repaired. Maybe tomorrow was the pepetual answer.
Finally we changed the room and got one on Thursday .
The breakfast was included . We had the same menu every single day. So boring .
On our last morning we were told we could order al a carte . Wish we were told beforehand !!!
There were also issues with miscommunication regarding our airport drop off which created stress. This was due to incompetent reception staff, again.
And the Ugly , last but not the least
When we changed rooms the safety locker in the new room did not work. I called reception to inform them but they didnt answer and I couldnt leave a message.
The next morning we left early on a tour so I didnt get to report the locker malfunction.
In our old room I locked our valuables, namely passports, a few pieces of jewellery and my expensive perfume.
On this instance I took.the jewellery and passports in my handbag but left the perfume in a make up bag.
On our return , my Dior Je Adore perfume had vanished. It cost me almost NZ$300
I immediately reported this to.reception but the response I got was very lukewarm . They were going to check but noone ever did. The girl said she checked with housekeeping .
That day when we returned to our room, i found that although the bed was made up the bathroom wasnt cleaned. Wet towels were removed but not replaced and the wet bathmat was stll there.
I felt that this was how the perfume thief retaliated to my compaint .
So I had a huge loss due to theft and this has left a very bad taste on an otherwise wonderful holiday at Lava Hotel. The way reception disregarded my complaint was not good enough.
A great hotel but you guys need to get your act together with your staff
The Good
Hotel was clean and tidy.
Very handy location as we could walk to the sea, town shops, market etc.
Parking available
Resturant adequate with a fair choice of food and drinks.
Room was small but comfortable and with all amenities. Restaurant staff were attentive .
The bad
The lift stopping working afew hours after our arrival on Monday. It wasnt repaired until we left the next Monday.
As a senior wiith a knee issue,I found it very difficult to go up and down 48 steps multiple times day.
Staff couldnt say when the lift will be repaired. Maybe tomorrow was the pepetual answer.
Finally we changed the room and got one on Thursday .
The breakfast was included . We had the same menu every single day. So boring .
On our last morning we were told we could order al a carte . Wish we were told beforehand !!!
There were also issues with miscommunication regarding our airport drop off which created stress. This was due to incompetent reception staff, again.
And the Ugly , last but not the least
When we changed rooms the safety locker in the new room did not work. I called reception to inform them but they didnt answer and I couldnt leave a message.
The next morning we left early on a tour so I didnt get to report the locker malfunction.
In our old room I locked our valuables, namely passports, a few pieces of jewellery and my expensive perfume.
On this instance I took.the jewellery and passports in my handbag but left the perfume in a make up bag.
On our return , my Dior Je Adore perfume had vanished. It cost me almost NZ$300
I immediately reported this to.reception but the response I got was very lukewarm . They were going to check but noone ever did. The girl said she checked with housekeeping .
That day when we returned to our room, i found that although the bed was made up the bathroom wasnt cleaned. Wet towels were removed but not replaced and the wet bathmat was stll there.
I felt that this was how the perfume thief retaliated to my compaint .
So I had a huge loss due to theft and this has left a very bad taste on an otherwise wonderful holiday at Lava Hotel. The way reception disregarded my complaint was not good enough.
A great hotel but you guys need to get your act together with your staff
Viajero anónimo
Comentario: 26/08/2026
Se alojó en: ago. de 2026
Staff very helpful especially early hours in the morning security was very helpful clean room comfortable bed breakfast included very nice & very good location close to shops markets & others. Will definitely stay there again thank you lava staff for welcoming & good service.
L.Moe
Sydney couple
L.Moe
Sydney couple
Pareja
NZ
Comentario: 1/08/2026
Se alojó en: ago. de 2026
Great spot for a cold beer
We stopped at Lava for a drink and had a lovely experience. The staff were friendly and welcoming, and it was a great place to sit back, relax, and enjoy a drink.
A nice atmosphere, great service, and the perfect spot to take a break. We really enjoyed our visit and would happily stop by again.
A nice atmosphere, great service, and the perfect spot to take a break. We really enjoyed our visit and would happily stop by again.
Pareja
Comentario: 28/07/2026
Se alojó en: jul. de 2026
Does what it says on the can
We are still her so wanted to write a positive review based on two nights.
The location is ideal, staff we have found to be excellent and friendly.
Rooms as expected compact but clean and tidy.
Its a very relaxing hotel with ample pool and seating..Atmosphere is business like and anyone who researches will say its does exactly as advertised.
Breakfast is good with. choice and hey if you want something different eat out and spend money..I always find some reviewers unfair when they slate a hotel because of minor things that affect them.
So, comments of unfriendly staff and slow service has certainly not been noticed and we are enjoying our stay..be nice and staff are
The location is ideal, staff we have found to be excellent and friendly.
Rooms as expected compact but clean and tidy.
Its a very relaxing hotel with ample pool and seating..Atmosphere is business like and anyone who researches will say its does exactly as advertised.
Breakfast is good with. choice and hey if you want something different eat out and spend money..I always find some reviewers unfair when they slate a hotel because of minor things that affect them.
So, comments of unfriendly staff and slow service has certainly not been noticed and we are enjoying our stay..be nice and staff are
Excelente ubicación
Main Beach Road, Apia, WS0001, Samoa|0,72 km desde el centro de la ciudad
Registro de llegada y de salida
Ingreso a partir de las:
2:00 p. m.
Salida antes de las:
10:30 a. m.
Información útil
No se admiten mascotas
Ponte en contacto con el hotel para obtener más información sobre cómo añadir camas adicionales.
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