First Light Mooloolaba, an Ascend Collection Hotel
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Datos clave
Ingreso a partir de las: | 2:00 p. m. |
|---|---|
Salida antes de las: | 10:00 a. m. |
Mascotas | No se admiten mascotas |
Niños | Este hotel admite niños |
Servicios
Wifi
Parqueadero
Aire acondicionado
Piscina
Centro de acondicionamiento físico
No fumadores
Más información sobre First Light Mooloolaba, an Ascend Collection Hotel
First Light Mooloolaba, an Ascend Collection Hotel
Located in the heart of Mooloolaba, First Light Mooloolaba offers boutique fully-self contained apartment accommodation on Queensland's Sunshine Coast. Free WiFi is included.
Opiniones de 
Pareja
AU
Comentario: 14/05/2026
Se alojó en: abr. de 2026
Don’t trust them with your credit card
Booked and paid for 3 night stay through Luxury Escapes. Upon arrival I was told they had taken an extra $80 from my account to cover Saturday night surcharge. I wasn’t happy with that and complained to Luxury Escapes. First Light later sent me an email saying they would refund the $80 but it would take up to 10 business days. It’s been 3 weeks since they took money they shouldn’t have and still no refund.
Great location and well appointed apartment but en-suite bathroom was tiny. When sitting on toilet your knees are almost touching wall. Plus some maintenance issues with paint and some areas need better cleaning.
Great location and well appointed apartment but en-suite bathroom was tiny. When sitting on toilet your knees are almost touching wall. Plus some maintenance issues with paint and some areas need better cleaning.
Viajero anónimo
Comentario: 17/07/2026
Se alojó en: jul. de 2026
Absolutely disgusted with this property, I had booked this accommodation as we were traveling for night work on the Sunshine Coast.. they had fire testing during the day when we were trying to sleep as we were on nights. Very disappointed with not being notified of this prior to booking this property as I would not have stayed there due to the dangers of doing the high risk work I do without having adequate down time.. I also booked and paid for a late checkout at the property. Only to be told the next day that this was no longer available do to them having a last minute over night booking.. again I changed my work schedule once this was booked knowing we would be able to sleep prior to driving home..
Very disappointed and I would tell anyone I knew planning to stay at this property to reconsider after my experience.
Very disappointed and I would tell anyone I knew planning to stay at this property to reconsider after my experience.
Viajero en familia
AE
Comentario: 27/04/2026
Se alojó en: abr. de 2026
Be careful of unauthorised credit card Transactions, definitely NOT a HOTEL
This is not a hotel. It is a collection of serviced apartments. We stayed for one night. Was pretty expensive for one night. Hotel location is ok, but beach access is still closed on esplanade (will be through to June/July) 2026). The most frustrating thing about this place is that they take 100% extra charge on your credit card, without telling you, as a 'bond' and for 'incidentals'. They did this a few hours after we had checked in in person. No mention at check in of pending charge, and room paid in full at check in. This is not a hotel, and there are no 'inciddentals' so the charge is a bond - for what? When we queried the charge at check out, they mentioned we approved it when we checked in online. I did not check in online, so it was an unauthorised transaction and they accessed the credit card on file. I let it go for 3 days, and then had to email to chase up when it was to be returned. They said they were too busy to process the return 'as they had a busy weekend'. So it took 5 days from check out before it was returned. They need to remove the word 'hotel' from their name. No beach towels in rooms, Sandpaper towels for showers. Nothing in room for coffee / tea. Lots of better places to stay.
Viajero anónimo
Comentario: 16/04/2026
Se alojó en: abr. de 2026
Check in was at 2 pm, room was still unmade at 3 pm.
Location was very good, nice mountain views
Location was very good, nice mountain views
Viajero anónimo
Comentario: 5/04/2026
Se alojó en: abr. de 2026
Wonderfully helpful and friendly staff, great location and the pool was nice.
Our apartment was well equipped, however it needs a bit of a deep clean as it does have a bit of a smell. The roller blinds have some mould spots on them, the couch cushions were a bit smelly & there was a bit of cobweb on the wall and ceiling in one of the rooms.
Our apartment was well equipped, however it needs a bit of a deep clean as it does have a bit of a smell. The roller blinds have some mould spots on them, the couch cushions were a bit smelly & there was a bit of cobweb on the wall and ceiling in one of the rooms.
Ubicación
27 First Avenue, Mooloolaba, 4557, Australia|0,22 km desde el centro de la ciudad
Registro de llegada y de salida
Ingreso a partir de las:
2:00 p. m.
Salida antes de las:
10:00 a. m.
Información útil
Este hotel admite niños
3 años o más
$ 111.583 (AUD50) por persona y noche
2 años o menos
$ 44.633 (AUD20) por persona y noche
No se admiten mascotas
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform First Light Mooloolaba, an Ascend Collection Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note there is 1.43% surcharge applies for all credit card transactions. Please note that the office hours are as follows: Monday-Friday: 8:30-17:00 Saturday: 9:30-15:30 Sunday: 10:30-15:30 If you expect to arrive after hours, please contact the property in advance to arrange key collection using the contact details found on the booking confirmation. In the event that the Government issue travel restrictions for border closures, lock downs and mandatory isolation that prevent guests from traveling, all cancellation fees will be waived based on proof of evidence provided. This does not cover any flight cancelations or any quarantine procedures upon return from your holiday at First Light Mooloolaba. The room images displayed are suggestive only. First Light Mooloolaba is strata titled so room furniture varies from room to room. All clients under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18, the property has the right to refuse any booking when the legal guardian cannot provide current photo ID when requested at check-in. Please note a no party policy strictly applies. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.
Este hotel acepta los siguientes métodos de pago:
First Light Mooloolaba, an Ascend Collection Hotel: preguntas frecuentes
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