Apartamentos Cana Sofía
+ 35
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Datos clave
Ingreso a partir de las: | 3:00 p. m. |
|---|---|
Salida antes de las: | 10:00 a. m. |
Mascotas | No se admiten mascotas |
Niños | Este hotel admite niños |
Servicios
Wifi
Piscina
No fumadores
Bar
Piscina cubierta
Extintores
Más información sobre Apartamentos Cana Sofía
Apartamentos Cana Sofía
Apartmentos Cana Sofía are just 300 metres from a sandy beach, in the quiet Ibizan resort of Cala Llonga. This small complex has an outdoor pool, sun terrace, garden, and a bar. Free WiFi is offered throughout the property.
Opiniones de 
Viajero en grupo
Comentario: 25/05/2023
Se alojó en: may. de 2023
BEAUTIFUL PLACE & FRIENDLY STAFF
The loveliest experience with friends here. Perfectly situated in Cala Longa. The guy in charge is superrrrr nice and let our friend stay when she had a nightmare with her hotel. Great bar next door too! Clean pool, very quiet. Just beware of the insects biting.
Viajero en grupo
Comentario: 14/10/2025
Se alojó en: oct. de 2025
Awful experience
Avoid if you can… awful service from the reception. Extremely rude and unprofessional and will try and mess you over to get more money off you if they can. There were bugs in the room on arrival and the bathroom had a really strong drainage smell. Worst stay we’ve ever had in Ibiza.
Viajero en familia
Comentario: 23/09/2025
Se alojó en: ago. de 2025
DO NOT STAY AT CANA SOFIA unless you want to risk your health and your children’s safety.
We booked these apartments because they looked nice and were in the location we wanted. Big mistake. We had to leave Ibiza after 1 night here because of this hotel’s shocking handling of the situation. We were meant to have a 7 night stay in Ibiza as our family holiday.
Within hours of arriving, two family members suffered nosebleeds from the heat inside the apartment. The temperature had to be at least 40°C — even with both the ceiling fan and pedestal fan running. Our eyes were burning from the heat. My toddler was awake all night saying “too hot,” my 6-month-old baby was visibly in distress, and the adults couldn’t sleep either.
At 12:40 a.m., I sent a WhatsApp message to the hotel explaining the dangerous situation. We had only arrived hours before, but their response was essentially: “You booked it, your fault — we don’t have AC.”
I then spent hours on the phone with Booking.com, who repeatedly asked the hotel to allow free cancellation or at least charge us only for the one night we stayed. The hotel declined every single request.
We checked out the next morning, less than 24 hours after checking in. Because they refused to refund us, we had to leave Ibiza entirely and return home, devastating our four children. We travel the world, and this has been the worst customer service experience we have ever had.
They told us they would refund any nights they could resell, but that didn’t help in the moment when we needed to secure safe accommodation. I later saw on Booking.com that all the nights had sold, yet they only offered to refund €1,017 out of our €3,053 booking days later. We then tried to accept the refund and they refused to actually give it so we received NO REFUND. On WhatsApp, they claimed nobody else complained but the receptionist admitted they had been in this situation before. Other reviews also mention extreme heat.
It was too hot for adults, let alone children — and we’ve lived in tropical countries, often without AC, and it has never been this unbearably hot indoors.
Other safety concerns:
• Balcony railing flexes and feels unstable
• Steep stairs to the first floor
• Pool is deep throughout unsuitable for children who can’t swim without aids
If a place is willing to ignore the safety of babies and toddlers, what else might they overlook?
Within hours of arriving, two family members suffered nosebleeds from the heat inside the apartment. The temperature had to be at least 40°C — even with both the ceiling fan and pedestal fan running. Our eyes were burning from the heat. My toddler was awake all night saying “too hot,” my 6-month-old baby was visibly in distress, and the adults couldn’t sleep either.
At 12:40 a.m., I sent a WhatsApp message to the hotel explaining the dangerous situation. We had only arrived hours before, but their response was essentially: “You booked it, your fault — we don’t have AC.”
I then spent hours on the phone with Booking.com, who repeatedly asked the hotel to allow free cancellation or at least charge us only for the one night we stayed. The hotel declined every single request.
We checked out the next morning, less than 24 hours after checking in. Because they refused to refund us, we had to leave Ibiza entirely and return home, devastating our four children. We travel the world, and this has been the worst customer service experience we have ever had.
They told us they would refund any nights they could resell, but that didn’t help in the moment when we needed to secure safe accommodation. I later saw on Booking.com that all the nights had sold, yet they only offered to refund €1,017 out of our €3,053 booking days later. We then tried to accept the refund and they refused to actually give it so we received NO REFUND. On WhatsApp, they claimed nobody else complained but the receptionist admitted they had been in this situation before. Other reviews also mention extreme heat.
It was too hot for adults, let alone children — and we’ve lived in tropical countries, often without AC, and it has never been this unbearably hot indoors.
Other safety concerns:
• Balcony railing flexes and feels unstable
• Steep stairs to the first floor
• Pool is deep throughout unsuitable for children who can’t swim without aids
If a place is willing to ignore the safety of babies and toddlers, what else might they overlook?
Pareja
Comentario: 2/04/2024
Se alojó en: abr. de 2024
Good option
We have stayed 4 nights
Apartments with everything you need to have a good stay
It could be improved if they left some little things like more toilet paper, scrubber to wash the dishes, etc... you have to buy everything
Good location if you have a car
There is no parking
Nice pool although it was still closed in S Santa
Apartments with everything you need to have a good stay
It could be improved if they left some little things like more toilet paper, scrubber to wash the dishes, etc... you have to buy everything
Good location if you have a car
There is no parking
Nice pool although it was still closed in S Santa
Pareja
Comentario: 14/10/2023
Se alojó en: sep. de 2023
Excellent holiday
As previous reviews say, the staff are brilliant.
This is a nice clean place in a brilliant location with plenty of bars and restaurants on the door step.
The only drawback for us was the noise from the bar which went on until 2am. The bar is right next to the pool so there is no escaping the noise.
I would recommend the Thai food in Amigo’s pub directly opposite the apartments and Frankies for a full breakfast.
This is a nice clean place in a brilliant location with plenty of bars and restaurants on the door step.
The only drawback for us was the noise from the bar which went on until 2am. The bar is right next to the pool so there is no escaping the noise.
I would recommend the Thai food in Amigo’s pub directly opposite the apartments and Frankies for a full breakfast.
Ubicación
Avenida Cala Llonga, 56, Cala Llonga, 07849, España|0,32 km desde el centro de la ciudad
Registro de llegada y de salida
Ingreso a partir de las:
3:00 p. m.
Salida antes de las:
10:00 a. m.
Información útil
Este hotel admite niños
Ponte en contacto con el hotel para obtener más información sobre cómo añadir camas adicionales.
2 años o menos
Gratis
No se admiten mascotas
Please inform Apartamentos Cana Sofía of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Customers arriving after 7 p.m. will be sent a video with instructions on how to pick up their key. "ENTRY IS PROHIBITED TO ANY PERSON NOT REGISTERED AS A GUEST IN THE ESTABLISHMENT".
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Este hotel acepta los siguientes métodos de pago:
Cash
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