Hotel Maple Ridge

Name: Hotel Maple Ridge
Address: 2/3 Taj Nagri Phase II, Fatehabad RoadTajganj,Agra, 282001, India, Agra, Uttar Pradesh, 282001, India

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Datos clave

Ingreso a partir de las:	1:00 p. m.
Salida antes de las:	11:30 a. m.

Servicios

Wifi

Parqueadero

Aire acondicionado

Servicio de transporte al aeropuerto

Recepción abierta 24 horas

Restaurante

Más información sobre Hotel Maple Ridge

Hotel Maple Ridge

Conveniently set in the centre of Tājganj, HotelMaple Ridge provides air-conditioned rooms, a shared lounge, free WiFi and a terrace. This 3-star hotel offers an ATM and a concierge service.

Opiniones de

Mencionado por los viajeros

Pareja

Comentario: 20/02/2026

Se alojó en: feb. de 2026

Warm welcome

"We felt welcomed and well taken care by the reception and all the staff from the moment we arrived. Mr. Ronny was extremely helpful with everything we needed and helped us organize a great city tour with a trusted taxi driver. The room was spacious and bright, and the breakfast and food were abundant
and delicious. We look forward to visiting again."

Respuesta del hotel

Comentario: 20/03/2026

Thank you for your feedback. It was pour pleasure to have you with us, We really had a wonderful time accommodating you. Thank you for staying with us. Hope to assist you again in future.

Viajero en grupo

Comentario: 8/02/2026

Se alojó en: feb. de 2026

Very messy.

It was almost extreme. The room is very dirty, the sink is leaking, there's no hot water, there's no light on the stairs, the breakfasts looked extremely dubious. The towels are grey, though they were meant to be white. There's not enough antiseptic in the world to clean this up.

Viajero anónimo

Comentario: 4/02/2026

Se alojó en: dic. de 2025

The hotel is near the metro station and is quiet. The room we were in was large and spacious with a very large bathroom.

Viajero de negocios

Comentario: 22/01/2026

Se alojó en: ene. de 2026

Great location, size of rooms & staff but requires maintenance

Nice big rooms, bad thick pillows , requires maintenance & repainting at places, people are nice & helpful but few things like linen & towels , more light in the bathroom. The location is excellent but the things that lacks can be done by the management.

Respuesta del hotel

Comentario: 8/02/2026

Thank you for your feedback. We are sorry that the services were not upto your expectations. We will surely make amends related to the issue pointed out by you. Thank you for staying with us it was our pleasure to assist you .

Pareja

Comentario: 22/01/2026

Se alojó en: ene. de 2026

From Loyalty to Lost Cause: A Systemic Failure in Management and Maintenance

I am a returning guest who once held this property in high regard. However, after three stays, it is clear that the "wonderful" experience I first had was an anomaly, and the current state of the hotel is one of persistent negligence and broken promises.
1. Zero Resolution of Known Issues
My previous feedback regarding the unusable plumbing was completely ignored. Once again, I was placed in a room where the shower is a safety hazard. The water oscillates between scalding and freezing with no regulation, and the hardware is physically broken (requiring the guest to hold the diverter manually). It is inexcusable that a property continues to sell rooms with known, recurring maintenance failures.
2. Disregard for Guest Comfort (The "Twin Bed" Incident)
After an exhausting journey, I was checked into a room with twin beds despite my booking requirements. When I raised this as an issue, the staff’s "solution" was to move me into a room plagued by the exact same mechanical issues I had previously complained about. There was no effort to prioritize my comfort or rectify the recurring nature of these problems.
3. Privacy is Non-Existent
The "Do Not Disturb" (DND) protocol at this hotel is a failure. On my last stay, I was interrupted 5-6 times in a single morning by staff ignoring the sign. This isn't a "service" check; it is a harassment of the guest's private time.
4. A Warning to Future Guests
A hotel that ignores the basic needs of its repeat customers—functional water, correct bed configurations, and privacy—is a hotel that has lost its way. I returned to this brand because of trust; I am leaving because that trust has been completely violated.
Management: Do not reply with a generic "we strive for excellence" template. My previous stay proved that your "commitment to improvement" is non-existent. Unless there is a fundamental overhaul of your maintenance and front-desk training, this property is a shadow of its former self

Respuesta del hotel

Comentario: 8/02/2026

Thank you for staying with us. We are deeply sorry for the inconvenience caused during your stays. Thank you for your feedback.