Hilton Kuching
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Datos clave
Ingreso a partir de las: | 3:00 p. m. |
|---|---|
Salida antes de las: | 12:00 p. m. |
Mascotas | No se admiten mascotas |
Servicios
Wifi
Parqueadero
Aire acondicionado
Servicio de transporte al aeropuerto
Piscina
Centro de acondicionamiento físico
Más información sobre Hilton Kuching
Hilton Kuching
Boasting an outdoor pool and 4 dining options, Hilton Kuching Hotel is centrally located in Kuching waterfront. The property is 500 metres from Chinese History Museum. Guests enjoy river or city views from the room.
Opiniones de 
Pareja
Comentario: 31/08/2026
Se alojó en: ago. de 2026
an excellent Hilton in the heart of kuching!
terrific Hilton with excellent staff and very convenient and central location.
pros- from the Hilton the waterfront walk starts just across the street and you can stroll down to the lighted bridge and watch the nightly light and water show. there are many places to eat that are walkable and the famous cat statue is a 5 minute walk going opposite the waterfront. carpenter street is also just down the way
the staff are really excellent and very friendly and helpful!
the executive lounge in our opinion is one of the very best we have been to. the food is really good and changes nightly and the staff is wonderful.
the rooms are well appointed and if you are lucky to get a Riverview room it is a very nice view
rooms had a fridge and there was an ample supply of drinking water
as diamond members we were really well treated and our status was recognized.
cons sort of- the executive lounge breakfast is a little limited compared with the downstairs buffet but it is much less crowded and the atmosphere more enjoyable
overall a really excellent Hilton and would highly recommend it and would definetly return.
pros- from the Hilton the waterfront walk starts just across the street and you can stroll down to the lighted bridge and watch the nightly light and water show. there are many places to eat that are walkable and the famous cat statue is a 5 minute walk going opposite the waterfront. carpenter street is also just down the way
the staff are really excellent and very friendly and helpful!
the executive lounge in our opinion is one of the very best we have been to. the food is really good and changes nightly and the staff is wonderful.
the rooms are well appointed and if you are lucky to get a Riverview room it is a very nice view
rooms had a fridge and there was an ample supply of drinking water
as diamond members we were really well treated and our status was recognized.
cons sort of- the executive lounge breakfast is a little limited compared with the downstairs buffet but it is much less crowded and the atmosphere more enjoyable
overall a really excellent Hilton and would highly recommend it and would definetly return.
Pareja
DE
Comentario: 30/08/2026
Se alojó en: ago. de 2026
A Longstanding Kuching Icon that Deserves Greater Attention
I hesitated to write this review, but for the sake of Kuching, a city I fell in love with more than 20 years ago, I feel it is worth sharing my recent experience.
Hilton Kuching has long been one of the city’s iconic hotels, with an excellent location and a strong reputation. However, several maintenance issues during my stay deserve attention.
Both of my key cards failed to provide access to the 13th floor. Even after returning to Reception to have them reset, the problem persisted.
In the room, the bathroom basin drained very slowly. More concerning was the illuminated mirror, which had come loose from the wall, exposing the light fixture and wiring behind it. The hand and body soap dispenser also did not pump properly, requiring me to manually pull the pump back up repeatedly to dispense the soap which was quite frustrating for such a basic amenity.
Individually, these may seem like minor issues, but collectively they affect the overall guest experience. On top of it all, this is "The Hilton" we are talking about. With newer hotels entering the Kuching market, I sincerely hope Hilton Kuching will pay greater attention to room maintenance and the finer details of its service.
Hilton Kuching remains an important and iconic part of the city's hospitality landscape, and I genuinely hope it continues to live up to the Hilton name.
Hilton Kuching has long been one of the city’s iconic hotels, with an excellent location and a strong reputation. However, several maintenance issues during my stay deserve attention.
Both of my key cards failed to provide access to the 13th floor. Even after returning to Reception to have them reset, the problem persisted.
In the room, the bathroom basin drained very slowly. More concerning was the illuminated mirror, which had come loose from the wall, exposing the light fixture and wiring behind it. The hand and body soap dispenser also did not pump properly, requiring me to manually pull the pump back up repeatedly to dispense the soap which was quite frustrating for such a basic amenity.
Individually, these may seem like minor issues, but collectively they affect the overall guest experience. On top of it all, this is "The Hilton" we are talking about. With newer hotels entering the Kuching market, I sincerely hope Hilton Kuching will pay greater attention to room maintenance and the finer details of its service.
Hilton Kuching remains an important and iconic part of the city's hospitality landscape, and I genuinely hope it continues to live up to the Hilton name.
Viajero de negocios
Comentario: 21/08/2026
Se alojó en: ago. de 2026
Great stay with a magnificent view of the Sarawak River
The check-in was fast and handled professionally by Mr Kristopher and Brodie. As a Diamond member, I was upgraded to a suite with both magnificent river and city views. I loved it. The room that I stayed for 3 nights had just been renovated, and I stayed for four days, enjoying the view every single day.
The breakfast is the highlight of this hotel. It has the best Laksa Sarawak I have ever tasted and Me Kolok is tasty too. Love
The lounge is a good feature of Hilton Kuching, with a great panoramic view of the river. Even though it was a little warm, the food selection and quality were good. The staff there are gems, especially Leya, Alees, and Brodie. They made us feel warm and welcome.
The only downside or issue I experienced was in the Executive Lounge during the second day of my stay. During cocktail hour,my friend and I asked for a table for three while waiting for a friend to join us. She was staying in a room with lounge access as well. The issue was the way it was handled by one of the lounge staff, Ms Shela . She informed me in a very cold and unprofessional manner, as if I was trying to bring an unauthorised person into the lounge. I gladly explained that my friend had her own room key and could access the lounge herself. Almost 3-5 minutes of explaining to her and finally shown to the table with her just standing at the exact spot at the middle of the lounge which make me sitting at a wrong table and the rest is history…. I felt really unwelcome. Perhaps she was not in the mood that day. IDK. However, I noticed that she greeted other guests, especially Caucasian or non-local guests, with a different tone. This would not normally be the case at Hilton Kuala Lumpur ( AMAZING), Hilton Petaling Jaya, or other Hilton properties tht I have visited. I hope this was an isolated incident, but perhaps refresher customer-service training would be helpful.
Other than this, Hilton Kuching is a great hotel and one of the best places to stay in Kuching.
The breakfast is the highlight of this hotel. It has the best Laksa Sarawak I have ever tasted and Me Kolok is tasty too. Love
The lounge is a good feature of Hilton Kuching, with a great panoramic view of the river. Even though it was a little warm, the food selection and quality were good. The staff there are gems, especially Leya, Alees, and Brodie. They made us feel warm and welcome.
The only downside or issue I experienced was in the Executive Lounge during the second day of my stay. During cocktail hour,my friend and I asked for a table for three while waiting for a friend to join us. She was staying in a room with lounge access as well. The issue was the way it was handled by one of the lounge staff, Ms Shela . She informed me in a very cold and unprofessional manner, as if I was trying to bring an unauthorised person into the lounge. I gladly explained that my friend had her own room key and could access the lounge herself. Almost 3-5 minutes of explaining to her and finally shown to the table with her just standing at the exact spot at the middle of the lounge which make me sitting at a wrong table and the rest is history…. I felt really unwelcome. Perhaps she was not in the mood that day. IDK. However, I noticed that she greeted other guests, especially Caucasian or non-local guests, with a different tone. This would not normally be the case at Hilton Kuala Lumpur ( AMAZING), Hilton Petaling Jaya, or other Hilton properties tht I have visited. I hope this was an isolated incident, but perhaps refresher customer-service training would be helpful.
Other than this, Hilton Kuching is a great hotel and one of the best places to stay in Kuching.
Respuesta del hotel
Comentario: 2/09/2026
Dear AH.ell20125,
On behalf of the entire team at Hilton Kuching, thank you so much for the kind review.
We are delighted that you had a wonderful experience and that the team were able to have such a positive impact on your overall stay. I will ensure that I personally share all of your wonderful comments with the team members, I am sure they will be equally pleased to learn of your experience.
On the note around your experience at the Executive Lounge, my sincere apologies for the service you had received and trust that I will personally look into this matter.
On behalf of all of us here at Hilton Kuching, we very much look forward to welcoming you back soon.
With best regards,
Adrian Teh
General Manager
Hilton Kuching
On behalf of the entire team at Hilton Kuching, thank you so much for the kind review.
We are delighted that you had a wonderful experience and that the team were able to have such a positive impact on your overall stay. I will ensure that I personally share all of your wonderful comments with the team members, I am sure they will be equally pleased to learn of your experience.
On the note around your experience at the Executive Lounge, my sincere apologies for the service you had received and trust that I will personally look into this matter.
On behalf of all of us here at Hilton Kuching, we very much look forward to welcoming you back soon.
With best regards,
Adrian Teh
General Manager
Hilton Kuching
Pareja
Comentario: 11/08/2026
Se alojó en: ago. de 2026
Thank Mastura
Good food *kolo mee*. Staff working on that day friendly especially "MASTURA"very fast. Thank Mastura. Hope see you next time.
Respuesta del hotel
Comentario: 12/08/2026
Dear Ronald B,
Thank you for sharing your experience with us.
I am delighted to lean that you enjoyed the Kolo Mee and most importantly Mastura added to a great experience. I will be sure to share your comments with her personally as I'm sure she too will be equally delighted.
On behalf of the team, we look forward to welcoming you back soon and if you require any assistance prior to your next visit, please do let us know.
With best regards,
Adrian Teh
General Manager
Hilton Kuching
Thank you for sharing your experience with us.
I am delighted to lean that you enjoyed the Kolo Mee and most importantly Mastura added to a great experience. I will be sure to share your comments with her personally as I'm sure she too will be equally delighted.
On behalf of the team, we look forward to welcoming you back soon and if you require any assistance prior to your next visit, please do let us know.
With best regards,
Adrian Teh
General Manager
Hilton Kuching
Viajero en familia
Comentario: 8/08/2026
Se alojó en: jul. de 2026
Brilliant breakfast, excellent location
We stayed for three nights in a Club Level room and couldn't praise the Hilton Kuching highly enough. Our room was spacious with a lovely city view, and the Club Lounge was excellent, with complimentary food and drinks throughout the day.
The staff were incredibly welcoming, including a member of staff who greeted us whenever we came and went from the Club floor.
Breakfast was a real highlight, with a huge choice of Malaysian and international food.
A fantastic hotel and somewhere we'd happily stay again when visiting Kuching.
The staff were incredibly welcoming, including a member of staff who greeted us whenever we came and went from the Club floor.
Breakfast was a real highlight, with a huge choice of Malaysian and international food.
A fantastic hotel and somewhere we'd happily stay again when visiting Kuching.
Respuesta del hotel
Comentario: 12/08/2026
Dear BecK,
Thank you for taking the time to share your experience with us, and equally, for your glowing review.
On behalf of the entire team, we are delighted to learn that our Executive Lounge team were able to provide you with such a wonderful experience, and particularly that you felt so warmly welcomed upon your arrival.
We are equally pleased to hear that you enjoyed our breakfast. It is an area that we are incredibly proud of, and it is always rewarding to know that our guests are able to appreciate and enjoy the experience we strive to create.
Thank you once again for your kind words. Your feedback is truly appreciated and will certainly be shared with the team.
On behalf of all of us, we look forward to having you stay with us again soon.
With best regards,
Adrian Teh
General Manager
Hilton Kuching
Thank you for taking the time to share your experience with us, and equally, for your glowing review.
On behalf of the entire team, we are delighted to learn that our Executive Lounge team were able to provide you with such a wonderful experience, and particularly that you felt so warmly welcomed upon your arrival.
We are equally pleased to hear that you enjoyed our breakfast. It is an area that we are incredibly proud of, and it is always rewarding to know that our guests are able to appreciate and enjoy the experience we strive to create.
Thank you once again for your kind words. Your feedback is truly appreciated and will certainly be shared with the team.
On behalf of all of us, we look forward to having you stay with us again soon.
With best regards,
Adrian Teh
General Manager
Hilton Kuching
Excelente ubicación
Jalan Tunku Abdul Rahman, Kuching, 93100, Malasia|0,52 km desde el centro de la ciudad
Registro de llegada y de salida
Ingreso a partir de las:
3:00 p. m.
Salida antes de las:
12:00 p. m.
Información útil
No se admiten mascotas
It is prohibited to bring durian and mangosteen to the hotel.
Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal.
Ponte en contacto con el hotel para obtener más información sobre cómo añadir camas adicionales.
Hilton Kuching: preguntas frecuentes
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