Copal Tulum Hotel

Name: Copal Tulum Hotel
Address: Calle Ixchel esquina Avda. Juanek Aldea Zamá, Tulum, 77760, México, Tulum, Quintana Roo, 77760, México

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Datos clave

Ingreso a partir de las:	3:00 p. m.
Salida antes de las:	12:00 p. m.

Servicios

Wifi

Parqueadero

Aire acondicionado

Servicio de transporte al aeropuerto

Piscina

Centro de acondicionamiento físico

Más información sobre Copal Tulum Hotel

Copal Tulum Hotel

Copal Tulum Hotel is situated in Tulum, in the Zama district. There is a year-round outdoor pool and guests can make use of free WiFi and free private parking.

Opiniones de

Mencionado por los viajeros

Pareja

Comentario: 8/08/2026

Magnificent place

Magnificent hotel, the staff is super welcoming and very attentive. The spaces are great and the 2 restaurants are super good, with a soft spot for the Japanese one with a wonderful waitress. Thank you for the welcome.

Respuesta del hotel

Comentario: 14/08/2026

Chère Jess,
Merci beaucoup pour votre magnifique commentaire ! Nous sommes ravis de savoir que vous avez apprécié la beauté de Copal Tulum Hotel, nos espaces et surtout l’accueil chaleureux et attentionné de notre équipe.
Nous sommes également très heureux que vous ayez apprécié nos deux restaurants, et tout particulièrement Kokoro Tulum. Nous ne manquerons pas de transmettre vos compliments à notre merveilleuse serveuse, qui sera certainement ravie de savoir qu’elle a contribué à rendre votre expérience si spéciale.
Ce fut un véritable plaisir de vous accueillir, et nous espérons avoir le bonheur de vous recevoir à nouveau très bientôt à Tulum.
Bien chaleureusement,

Pareja

Comentario: 13/06/2026

Se alojó en: jun. de 2026

Lovely relaxing stay at Copal Tulum

Had an amazing stay at Copal Tulum. The hotel is gorgeous and set in the jungle and it was beautiful to have breakfast outside every morning. The pool was lovely and relaxing. The rooftop is beautiful. Food at the restaurant was great. One day we put the do not disturb on our door and they messaged us to ask if we wanted our room cleaned later on in the day! Very very attentive, we felt very well cared for. As a lesbian couple we felt very comfortable and I cannot stress enough how kind all the staff were. At check out they kept our bags and allowed us to use the facilities. Really lovely room, we had the private pool and it was really worth it. The bed was huge and very comfortable. Lovely bathroom with big shower and hot water. Would really recommend staying here!

Viajero en grupo

Comentario: 19/04/2026

Se alojó en: abr. de 2026

Highly recommend - Stunning hotel and safe area

I visited Copal with a friend in April and it exceeded all expectations. Our room was stunning - clean, spacious and bright, the bed was really comfy too! It was extremely good value for what we paid! The two pools were gorgeous and really well maintained. The restaurant was a lovely atmospheric setting with great food. All of the staff were so attentive and helpful and as two girls we felt really safe in this particular area - location was great as we were only a 5 minute taxi to the centre. The hotel had arranged a taxi for us for the week called Jesus who was super and definitely added to our sense of safety as we got around tulum.

Respuesta del hotel

Comentario: 22/04/2026

Dear Murtagh,
Thank you so much for such a thoughtful and detailed review. We’re truly happy to know that your stay with us exceeded your expectations and that you enjoyed every aspect of the experience—from the comfort of your room to the atmosphere of our spaces.
It’s especially meaningful to hear that you felt safe and well taken care of during your time with us. Creating a space where our guests can fully relax and move with ease is something we deeply value.
We’re also delighted that you enjoyed our pools, restaurant, and the attentive service of our team. We’ll be sure to share your kind words with everyone, including Jesús, who will be so happy to be mentioned.
Thank you as well for highlighting the location—perfectly connected, yet peacefully immersed in the jungle.
We would love to welcome you back very soon for another beautiful stay at your home in the jungle.

Viajero en familia

Comentario: 28/08/2026

Se alojó en: ago. de 2026

Touring Tulum region

Good hotel. Excellent room with roof top jacuzzi and a good pool. Ww went in August and pretty much had the place to ourselves. Beautiful jungle setting. About a 20 minute walk to Tulum’s main strip and supermarket. It’s definitely a taxi ride to the beach.

Pareja

Comentario: 14/08/2026

Se alojó en: ago. de 2026

A nice surprise in Tulum

Excellent welcome and beautiful hotel, surrounded by greenery. We needed to find last-minute accommodation for two nights and, fortunately, we found a promotion of theirs. It was truly a pleasant surprise: very spacious room, private pool, and attention to detail. Well-maintained property and beautiful atmosphere. Absolutely recommended!