Hotel Princesa
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Datos clave
Ingreso a partir de las: | 2:00 p. m. |
|---|---|
Salida antes de las: | 12:00 p. m. |
Mascotas | No se admiten mascotas |
Servicios
Wifi
Parqueadero
Aire acondicionado
Servicio de transporte al aeropuerto
Recepción abierta 24 horas
No fumadores
Hotel Princesa: reseñas
Opiniones de 
Viajero de negocios
Comentario: 24/03/2012
Se alojó en: oct. de 2011
Good Hotel/ Good Location
Overall, I'd recommend this hotel. Just remember that they have rooms with and w/o Air Conditioning. The lower priced ones are w/o AC. They also have a massage service. Convenient.
Im not sure if they have a pool or fitness room. Didn't inquire.
Their only downside is the breakfast. The dining room looks tattered and worn, and their buffet was underwelming.
I think it's difficult to find "good value" hotels in Lima, so this was better than average given it's central location in San Ysidro.
The location is also very good. Walking distance to almost anything. Local restaurants, McDonalds, movie theatres (no starbucks walking distance).
Clean rooms. Overall good.
Im not sure if they have a pool or fitness room. Didn't inquire.
Their only downside is the breakfast. The dining room looks tattered and worn, and their buffet was underwelming.
I think it's difficult to find "good value" hotels in Lima, so this was better than average given it's central location in San Ysidro.
The location is also very good. Walking distance to almost anything. Local restaurants, McDonalds, movie theatres (no starbucks walking distance).
Clean rooms. Overall good.
Viajero de negocios
Comentario: 26/03/2013
Se alojó en: mar. de 2013
Terribly Managed Hotel - Going Downhill
I shared my review about this hotel about a year ago. I have stayed here again in March 2013 and it's been terribly disappointing. Only due to it's location did I stay, but I will look elsewhere next time. Here's my complete synopsis of my experience in March 2013:
1. Emailed hotel to book rooms via their online booking and direct email about 4 times. No response back.
2. Got the room w/ the Air Conditioning, what they call the "Matrimonial Room"
3. Street noise is terrible if you leave your window open
4. The Air Conditioner noise is unbearably noisy during use. Very difficult to get the temperature correct so you feel comfortable at night/
5. The bed is extremely uncomfortable. Terrible padding. How is this matrimonial in any shape or form?
6. The walls have patches and not the cleanest.
7. The girls who work the front desk are not friendly or have good manners. Speak little English. Find it difficult to smile or even to great you. Basic manners are missing. Is this Peruvian or just them? In their defense it may be culturable, because I did visit other hotels, and they all seem to be lacking in the hospitability dept. Regardless of "culture", hospitability training is essential in any hotel job.
8. The shower pressure is terrible. You get approx 1/3 the water pressure expected
9. Spotty internet and wonky sign in system. Everything you have that's wifi will need a separate account un/pw request from the front desk. And on top of that, you'll have to sign in for EVERY SESSION!! This is painfully tiring and redundant. What genius thought of this should work for the government.
10. Cleanliness is an issue overall that needs addressing.
11. Breakfast. The food is disappointing, but more than that is the service. When there's a crowd of people, they don't bring out more food, unless you ask. Other times, they'll bring out tons of food, and there's nobody in the dining area. Or, they'll suddenly clear out the buffett table 20min before breakfast is scheduled to be over. It's weird and disorganized.
12. English. Not a second language here. Besides 1 doorman, everyone else only speaks Spanish.
13. The original room I was checked into had only 10% shower pressure and the bathroom door was broken. I had to request a new room.
14. I had a colleague check into this hotel based on my recommendation, and they gave him the keys to a room that was still in complete need of a cleaning from the prior guest. So he had to wait another 2 hrs after reporting that the room wasn't fit yet.
15. I addressed my concerns to Mr. Lee (manager) and he "pretended" to be interested. Admitted to these issues, but cited nothing but excuses as to why. Lack of training, my staff is very busy, I have many new employees, It's difficult to find good workers, our hotel is still better than others, etc.. etc.. Even said he'd personally answer my emails next time I booked a room, and I knew that was a complete farse. The man was too busy trying to explain why I still had it good, instead of apologizing for the situation.
16. They charge you 10% extra if you pay with credit card. In their defense, most Peruvian hotels have this abhorrent policy. Completely unacceptable by international standards.
17. When making payment by cash, be sure to get a detailed receipt, or you may have to pay again. Paid in cash, but twice, the hotel front desk argued that I hadn't paid yet. Completely unacceptable! I had to show them my receipt to prove I paid. Their record keeping was terrible. They delayed my checkout until the matter was cleared.
18. The only silver lining in their operations is a few good employees, and most of the door man staff.
19. I stayed here for a week, and what made it bearable was that I requested extra blankets to use as bed padding and a room fan to help regulate the temperature. So kudos to them for at least, providing me w/ these 2 things.
I said earlier that maybe being "cold" or unfriendly may be a Peruvian thing, but the door men, I found helpful and courteous.
In general Peru isn't a "friendly", "warm" or "hospitable" culture. The people don't go out of their way to smile and say hello. -- another topic altogether.
1. Emailed hotel to book rooms via their online booking and direct email about 4 times. No response back.
2. Got the room w/ the Air Conditioning, what they call the "Matrimonial Room"
3. Street noise is terrible if you leave your window open
4. The Air Conditioner noise is unbearably noisy during use. Very difficult to get the temperature correct so you feel comfortable at night/
5. The bed is extremely uncomfortable. Terrible padding. How is this matrimonial in any shape or form?
6. The walls have patches and not the cleanest.
7. The girls who work the front desk are not friendly or have good manners. Speak little English. Find it difficult to smile or even to great you. Basic manners are missing. Is this Peruvian or just them? In their defense it may be culturable, because I did visit other hotels, and they all seem to be lacking in the hospitability dept. Regardless of "culture", hospitability training is essential in any hotel job.
8. The shower pressure is terrible. You get approx 1/3 the water pressure expected
9. Spotty internet and wonky sign in system. Everything you have that's wifi will need a separate account un/pw request from the front desk. And on top of that, you'll have to sign in for EVERY SESSION!! This is painfully tiring and redundant. What genius thought of this should work for the government.
10. Cleanliness is an issue overall that needs addressing.
11. Breakfast. The food is disappointing, but more than that is the service. When there's a crowd of people, they don't bring out more food, unless you ask. Other times, they'll bring out tons of food, and there's nobody in the dining area. Or, they'll suddenly clear out the buffett table 20min before breakfast is scheduled to be over. It's weird and disorganized.
12. English. Not a second language here. Besides 1 doorman, everyone else only speaks Spanish.
13. The original room I was checked into had only 10% shower pressure and the bathroom door was broken. I had to request a new room.
14. I had a colleague check into this hotel based on my recommendation, and they gave him the keys to a room that was still in complete need of a cleaning from the prior guest. So he had to wait another 2 hrs after reporting that the room wasn't fit yet.
15. I addressed my concerns to Mr. Lee (manager) and he "pretended" to be interested. Admitted to these issues, but cited nothing but excuses as to why. Lack of training, my staff is very busy, I have many new employees, It's difficult to find good workers, our hotel is still better than others, etc.. etc.. Even said he'd personally answer my emails next time I booked a room, and I knew that was a complete farse. The man was too busy trying to explain why I still had it good, instead of apologizing for the situation.
16. They charge you 10% extra if you pay with credit card. In their defense, most Peruvian hotels have this abhorrent policy. Completely unacceptable by international standards.
17. When making payment by cash, be sure to get a detailed receipt, or you may have to pay again. Paid in cash, but twice, the hotel front desk argued that I hadn't paid yet. Completely unacceptable! I had to show them my receipt to prove I paid. Their record keeping was terrible. They delayed my checkout until the matter was cleared.
18. The only silver lining in their operations is a few good employees, and most of the door man staff.
19. I stayed here for a week, and what made it bearable was that I requested extra blankets to use as bed padding and a room fan to help regulate the temperature. So kudos to them for at least, providing me w/ these 2 things.
I said earlier that maybe being "cold" or unfriendly may be a Peruvian thing, but the door men, I found helpful and courteous.
In general Peru isn't a "friendly", "warm" or "hospitable" culture. The people don't go out of their way to smile and say hello. -- another topic altogether.
Viajero en solitario
Comentario: 6/08/2022
Se alojó en: ago. de 2022
Habitación
La dueña muy simpática y acogedora , patio y entrada muy bonito , pero la habitación solo tenía una ventana arriba de la puerta que da al patio, no se puede dormir porque se oye todo de todo...siempre que viajo voy a hoteles , y nunca había oído tanto ruido por las noches en mi vida ,incluyendo todo lo imaginable...
Viajero en familia
Comentario: 19/06/2017
Se alojó en: jun. de 2017
PESIMO
Una burla TOTAL!! Decidimos tomar desayuno por el dia del Padre en este Hotel; llamamos el dia anterior para averiguar el supuesto buffet que ofrecian y nos informaron que si y que el domingo no habria ningun problema de atendernos. Volvimos a llamar mas tarde en la noche del sabado y nos volvieron a confirmar. Seguros y tranquilos llegamos al hotel a las 9:00am, subimos al 11vo, y comnezó nuestra pésima experiencia. No habia buffet, el mozo nos informó que solo nos podia atender con los clasinos americano, continental. Reclamamos en la administración y solicitamos el Libro de Reclamaciones y fuimos sorprendimos nuevamente, NO tenian a la mano el libro, NO estaba la encargada. Nos malograron el dasayuno porque tuvimos que volver a organizar a las 12 personas que eramos para ver a qué otrop lugar podiamos ir a esa hora a tomar desayuno. Una pena que este hotel tenga la categoria de 4 estrellas. NO los vale, mala atención y un engaño!!!
Viajero en grupo
Comentario: 8/06/2016
Se alojó en: may. de 2016
Una desilusión
Este hotel que dice ser 4 estrellas esta muy lejos de serlo. Ubicado en una zona muy ruidosa durante todo el dia se escuchan los bocinazos de los autos que no se detienen ni aun en la noche. Desastrozo el desayuno, una oferta muy pobre, sirven un cafe tibio, ni siquiera tienen leche, y entre los fiambres ofrecian tan solo salchichon y no jamon cocido. Las habitaciones son comodas, pero el primer dia tuvimos que pedir que hicieran la habitación. El edificio necesita mantenimiento y se encuentra muy pasado de moda. La atención del personal es muy precaria, ni siquiera estaban seguros si habiamos ya abonado la habitacion. Una nota de color: observamos unas prostitutas que subian con un pasajero, una situacion muy evidente. Atencion familias con chicos.
Explora la zona
Av. Arenales 2305Lince,Lima, LIMA 14, Perú |4,67 km desde el centro de la ciudad
Información útil
No se admiten mascotas
In accordance with local tax laws, Peruvian citizens, foreigners staying more than 59 days in Peru, and foreign business travelers who require a printed invoice must pay an additional fee of 18%. Foreign guests not in any of the aforementioned categories can provide a copy of their immigration card and passport to waive the 18% additional fee (IVA).
Ponte en contacto con el hotel para obtener más información sobre cómo añadir camas adicionales.
Hotel Princesa: preguntas frecuentes
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